The Problem? Dispatcher Retention. The Cause - Dispatcher Stress! The Good News? We can Help!

According to recent statistics, job-related stress burnout causes more 911 dispatchers to quit the position than any other cause! In fact, the average dispatcher only remains on the job a mere two- years. This can be an incredible waste of training time and money when you consider how much money it takes to recruit and train a dispatcher. Overtime expenditure is real a problem for many Agencies. These statistics are directly related in many ways to loss time due to chronic job stress.

We Know what 911 Dispatcher Stress is and How to Cope with it!

Our in-depth eight-hour seminar will give your 911 dispatchers the information and skills they need to recognize and combat the stress they face. For a little investment in training your people will be better equipped to cope with the stress they face and that will make them more likely to stay on with your agency.

T.P. McAtamney has been recognized as the foremost expert in 911 Dispatcher Stress. He has been sought as an expert numerous times in the media and headline featured in 911 trade magazines.

Three Seminars to Help your 911 Dispatchers Cope wth Stress!

We offer three seminars to meet your 911 Dispatcher Stress Training needs.

First is our hallmark seminar, "Stress and the Dispatcher - Surviving The Console". This seminar has been presented coast-to-coast at agencies large and small to rave reviews!

Secondly, we offer "Getting Along with Coworkers" , our new seminar that helps agencies with interpersonal conflict issues.

Third, we offer a excellent first-line supervisors course titled, "So Now You're a Supervisor", which is designed to show newly promoted/hired supervisors what it takes to lead effectively!

Scheduling is Easy!

We can come to your agency where and when you want our training. Simply choose the training date you would like then let us know. For more information use our Seminar Information Contact Form above. You can also contact us by email seminars [at]headsets911.com.

NEW! Flat Rates for Training. One price brings our training to your agency or event. See our training policy for details.

Coming Soon: "Getting Along with Co-Workers" - the new book from T.P. McAtamney based on our popular seminar of the same name. Look for it Fall of 2010. As with Stress and the Dispatcher - Surviving the Console it will be FREE for download!