HeadSets911 was founded by T.P. McAtamney,  an APCO Certified Dispatcher who served over 10 years in the emergency dispatching field.  He is also an established platform instructor with more than ten- years experience. He is the author of the free booklet, "Stress and the Dispatcher - Surviving the Console".

He has presented Stress and the Dispatcher" to Dispatchers all across the country, showing them that they are not alone, that someone does understand, and that they can learn to cope. He has also spoken at both annual APCO and NENA Conferences on the subject of Dispatcher Stress and Retention.  He is quickly becoming the "Dispatcher Retention" expert and will be speaking at many more venues in 2008.

Mr. McAtamney combines his experience, along with common sense and humor to bring sound principles of stress management that address the unique stressors 911 Dispatcher's face.  This is more than just another seminar., and it is not a lecture. 

Mr. McAtamney likes to call "Stress and the Dispatcher"  a "camp meeting" with your dispatchers. So they  will leave this seminar with more than just a diploma. They will have pro-active tools to help them cope with the stresses of emergency dispatching.

Our program can also be presented to those in other high-stress occupations such as Rail Road Dispatchers, Air-Traffic Controllers, Emergency Room personnel, EMS Workers, and Police Officers. Just call us (954) 270-8201 or use our contact form. 

Let Headsets911 help your personnel cope with stress!

"Highly Recommended, It was a pleasure working with HeadSets911!" 

- Communications Supervisor, Cherokee County Sheriff's Office, Cherokee County Kansas

"The information (in this seminar) provided options and ways for us to cope with the stress of our unique job!"

-Dispatcher comment after attending a recent seminar at Kissimmee Police Department

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