Sky internet services down as users complain on social media

Sky services went down on Saturday June 11 evening. Internet users have reported that there are problems with their connections.

Detector downa website that aggregates user concerns said shortly before 8 p.m.: “User reports indicate problems at Sky.”

He said as of 7:27 p.m. there were 123 reports of a service failure. Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.

Sky offers satellite television service as well as broadband Internet service and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which shows Premier League matches, which are also available on the Sky Go video streaming service.

According to Down Detector, 92% of complaints were about internet provision.

Cel @cel_stone tweeted: “Someone else’s sky internet just shut down??”

Jac’s Little Welsh Studio @JacsStudio is also in trouble, tweeting: “Anyone else in #Llanelli the area has lost sky internet connection? @SkyHelpTeam

At the time of writing, Sky Support Team – the customer service account – had not responded to queries on Twitter.